Poznań City Hall employs about 1.5 thousand office workers. From year to year, there are more tasks that must pursue individual departments. In such large structure it is very difficult to assess whether the reported demand for new posts is economically justified.
Poznań City Hall is looking for answers to questions - how to assess employee engagement, what is the workload of departments and whether the current employment is sufficient?
Lab1 served as a tool to verify employee engagement and workload in everyday environment. Our research has shown the extent to decompose the workload at the time 0 through 100%.
Lab1 diagnosed departments with low and high load. The results have been very positively received by the employees themselves. Thanks to the cooperation the City Hall Poznań can save several quarter of a million EURO per year through rationalization of employment.
The study was conducted in a reliable and professional manner, and materials provided were the basis for internal analysis of so important subject as workforce engagement at City Hall.
Director of Organizational Department, Wojciech Kasprzak
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